Introduction

SoleMate, LLC ("SoleMate", "we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://www.solemateco.com), make a purchase, or otherwise interact with us.

Information We Collect

• Personal Data: Name, email address, mailing address, phone number, payment information (billing address, credit/debit card details), and other information you voluntarily provide when placing an order or contacting us.
• Automatically Collected Data: IP address, browser type, device information, operating system, referring URLs, and information about your usage of the Site (via cookies and similar tracking technologies).
• Order and Transaction Data: Details of products purchased, shipping address, payment method, and order history.

How We Use Your Information

• Process and fulfill your orders, including shipping, payment processing, and customer support.
• Communicate with you about your account, orders, or inquiries.
• Improve our website, products, and services.
• Send you marketing communications, promotions, or newsletters (you may opt out at any time).
• Comply with legal obligations and enforce our Terms & Conditions.

Sharing Your Information

• Service Providers: We may share your information with third-party service providers (payment processors, shipping companies, IT support) who assist us in operating our business.
• Legal Compliance: We may share information if required by law, regulation, court order, or to protect our rights or the rights of others.
• Business Transfers: Your information may be transferred in connection with a merger, sale, or acquisition of all or part of our business.

We do not sell or rent your personal information to third parties for their marketing purposes.

Cookies and Tracking Technologies

We use cookies and similar technologies to collect information about your browsing activities for analytics, site functionality, and marketing purposes. You can adjust your browser settings to refuse cookies, but some features of the Site may not function properly.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

International Users

If you access our Site from outside the United States, your information may be transferred to, stored, and processed in the United States. By using our Site, you consent to this transfer.

Your Rights and Choices

• You may review, update, or delete your personal information by contacting us at [email protected].
• You may opt out of marketing emails at any time by following the unsubscribe link in those emails.

Children's Privacy

Our Site is not intended for children under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new "Last updated" date.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: